Fulltext search (required) Topics Date range From (required) To (required) Set date range Quick selection This year to dateLast 12 monthsLast yearLast 5 years Advertising and promotions 1,554 Agriculture 309 Banking and finance 218 Buying and selling products and services 620 Cars and vehicles 183 Childcare 14 Competition and exemptions 1,907 Compliance and enforcement 2,859 Consumer Data Right 1 COVID-19 101 Debt 32 Digital platforms and services 88 Energy 514 Food and groceries 356 Franchising 182 Industry codes 340 Insurance 151 Mergers 1,028 Petrol and fuel 214 Postal services 62 Pricing 332 Problem with a product or service 198 Rail, shipping and ports 272 Regulated infrastructure 1,562 Scams 285 Stay protected 724 Telecommunications and internet 1,232 Travel and airports 397 Water 77 Pin topics filter Clear all Advertising and promotions 1 - 25 of 1,554 news items shown Sort by (required) Published dateRelevance Media release 08 Nov 2024 Mail order company Magnamail in court for alleged misrepresentations to hundreds of thousands of consumers The ACCC has instituted proceedings in the Federal Court against Magnamail for allegedly making false or misleading statements in relation to “pre-draw” promotions in Magnamail’s mail order catalogues, and its parent company Direct Group for allegedly being knowingly involved in this conduct. Media release 26 Sep 2024 EnergyAustralia to pay $14m for making misleading statements and breaching the Electricity Retail Code The Federal Court has ordered EnergyAustralia to pay $14 million in penalties for making false, misleading or deceptive statements to hundreds of thousands of consumers about electricity prices, and failing to provide mandatory information required by the Electricity Retail Code. Media release 18 Jul 2024 Grays to redress consumers and pay $10 million in penalties for misleading descriptions of cars for sale by auction The Federal Court has ordered Grays eCommerce Group Limited, an Australia-wide online auction business, to pay $10 million in penalties, in proceedings brought by the ACCC. Media release 11 Jul 2024 The Good Guys in court over allegedly misleading store credit promotions The ACCC has instituted proceedings in the Federal Court against The Good Guys Discount Warehouses (Australia) Pty Ltd, for allegedly making false or misleading representations about their store credit and ‘StoreCash’ promotions, and failing to provide store credit to eligible consumers, in breach of the Australian Consumer Law. Media release 06 May 2024 Qantas agrees to $20m payments to customers and, subject to court approval, a $100m penalty for misleading consumers Qantas has admitted that it misled consumers by advertising tickets for tens of thousands of flights it had already decided to cancel, and by cancelling thousands more flights without promptly telling ticketholders of its decision. Media release 18 Apr 2024 GLAD bags manufacturer in court for '50% ocean plastic' claims The ACCC has instituted proceedings in the Federal Court against Clorox Australia Pty Ltd, the manufacturer of GLAD-branded kitchen and garbage bags, for allegedly making false or misleading representations that certain kitchen and garbage bags were partly made of recycled ‘ocean plastic’, in breach of the Australian Consumer Law. Media release 09 Apr 2024 Dominique Grubisa and DG Institute made misleading representations to students in wealth seminars The Federal Court has today found that Master Wealth Control Pty Ltd, trading as DG Institute breached the Australian Consumer Law, and that its sole Director Dominque Grubisa was knowingly concerned in the contraventions, in proceedings brought by the ACCC. Media release 15 Mar 2024 Online florist ordered to pay $1 million for misleading online star ratings and price representations The Federal Court has today ordered Bloomex to pay $1 million in penalties after the online florist and gift retailer admitted that it had breached the Australian Consumer Law by making false and misleading representations on its website. Media release 04 Mar 2024 Noni B, Rivers, Katies owner Mosaic Brands in court for allegedly failing to meet advertised delivery times The ACCC today commenced proceedings in the Federal Court, alleging that national fashion retailer Mosaic Brands Limited breached the Australian Consumer Law by failing to deliver several hundred thousand products to customers within the delivery timeframes advertised on its websites. Media release 26 Feb 2024 Grays in court over misleading descriptions of cars for sale online The ACCC has instituted legal proceedings in the Federal Court against Grays eCommerce Group Limited, an Australia-wide online auction business, over false or misleading descriptions of hundreds of cars on its site, including about the make, model, features or undisclosed obvious faults with the cars. Media release 14 Feb 2024 Mazda to pay $11.5m for misleading consumers about consumer guarantee rights for serious vehicle faults The Federal Court has ordered Mazda Australia Pty Ltd pay $11.5 million in penalties for engaging in misleading and deceptive conduct and making false or misleading representations to nine consumers about their consumer guarantee rights. Media release 10 Jan 2024 Web hosting business pays penalties for allegedly misleading customers about ‘free gifts’ The owner of the Crazydomains.com.au website, Dreamscape Networks International, has paid $56,340 in penalties after the ACCC issued it with three infringement notices for allegedly making false or misleading representations about two ‘free’ products automatically added at checkout, and about the benefits of its Domain Privacy product. Media release 20 Dec 2023 Airbnb to pay $15m in penalties and up to $15m compensation for misleading consumers The Federal Court has ordered Airbnb Ireland UC (Airbnb) to pay $15 million in penalties, and Airbnb will offer up to $15 million in compensation to eligible consumers, after Airbnb admitted it misled consumers about the currency of the prices on its accommodation platform. Media release 20 Dec 2023 Crusader Caravans pays penalties for allegedly misleading consumers about waterproof testing CCMSM Manufacturing Pty Ltd, trading as Crusader Caravans, has paid $33,000 in penalties after the ACCC issued it with two infringement notices for allegedly making false or misleading representations about waterproofing tests conducted on caravans it manufactured. Media release 15 Dec 2023 Honda to pay $6m in penalties for misleading consumers about dealership closures The Federal Court today decided it would impose penalties totalling $6 million on Honda Australia Pty Ltd, accepting Honda engaged in misleading or deceptive conduct, and made false or misleading representations to customers of three former authorised Honda Australia dealerships. Media release 14 Dec 2023 Mattress supplier Emma Sleep in court for alleged misrepresentations about prices The ACCC has instituted proceedings in the Federal Court against Emma Sleep GmbH, and two of its subsidiaries, Bettzeit Southeast Asia Inc and Emma Sleep Pty Ltd (together: Emma Sleep) for alleged false and misleading representations in the advertising of its mattresses, bed frames, pillows and accessories. Media release 12 Dec 2023 Fitbit to pay $11m in penalties for misrepresentations about consumer guarantee rights The Federal Court has ordered US-based Fitbit LLC to pay penalties of $11 million after it admitted making false, misleading or deceptive representations to 58 consumers about their consumer guarantee rights to a refund or a replacement after they claimed their device was faulty. Media release 12 Dec 2023 ACCC releases eight principles to guide businesses’ environmental claims The ACCC has today published eight principles to help businesses ensure any environmental marketing and advertising claims they make about their products or services are clear and accurate, and do not mislead consumers. Media release 07 Dec 2023 Scrutiny of influencers and businesses for misleading advertising and online reviews continues The ACCC is providing an update on the next steps in its ongoing work to scrutinise misleading online reviews and influencer endorsements. Media release 28 Nov 2023 MOO Premium Foods gives undertaking after ACCC investigates 'ocean plastic' claims The ACCC has accepted a court-enforceable undertaking from yoghurt manufacturer MOO Premium Foods Pty Ltd (MOO) following an investigation into MOO’s ‘100% ocean plastic’ representations on its yoghurt packaging, website, and social media pages. Media release 24 Nov 2023 Express Online Training in court for allegedly misleading students The ACCC has started legal proceedings in the Federal Court against training provider RSA Express (t/a Express Online Training) for allegedly misleading conduct about its online training courses which were offered for students to attain certificates for the responsible service of alcohol (RSA) and construction induction training (White Card). Media release 12 Oct 2023 Caravan industry warned against misleading price and caravan weight claims The ACCC is putting the caravan industry on notice that the use of misleading representations in advertising is in breach of the Australian Consumer Law and may result in strong enforcement action being taken against retailers. Media release 31 Aug 2023 ACCC takes court action alleging Qantas advertised flights it had already cancelled The ACCC today launched action in the Federal Court of Australia alleging Qantas Airways (QAN) engaged in false, misleading or deceptive conduct, by advertising tickets for more than 8,000 flights that it had already cancelled but not removed from sale. Media release 30 Aug 2023 Pet Circle pays penalties for allegedly misleading customers about cost of online goods Millell Pty Ltd, trading as Pet Circle, has paid penalties of $26,640 after the ACCC issued it with two infringement notices for allegedly making false or misleading representations on its website to two customers about the price of goods at ‘checkout’ when completing a purchase of pet supplies using the Pet Circle website. Media release 14 Aug 2023 $10m penalty for Dell Australia for misleading representations about discount prices of computer monitors The Federal Court today ordered that Dell Australia Pty Ltd pay $10 million for making false and misleading representations on its website about discount prices for add-on computer monitors. 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