Fulltext search (required) Topics Date range From (required) To (required) Set date range Quick selection This year to dateLast 12 monthsLast yearLast 5 years Advertising and promotions 1,596 Agriculture 348 Banking and finance 259 Buying and selling products and services 698 Cars and vehicles 201 Childcare 16 Competition and exemptions 2,672 Compliance and enforcement 2,960 Consumer Data Right 2 COVID-19 172 Debt 35 Digital platforms and services 120 Energy 628 Food and groceries 388 Franchising 209 Industry codes 400 Insurance 170 Mergers 1,089 Petrol and fuel 223 Postal services 65 Pricing 349 Problem with a product or service 217 Rail, shipping and ports 323 Regulated infrastructure 1,808 Scams 304 Stay protected 774 Telecommunications and internet 1,335 Travel and airports 433 Water 88 Pin topics filter Clear all Compliance and enforcement 1 - 25 of 2,960 news items shown Sort by (required) Published dateRelevance Media release 01 Nov 2024 Getty Images to refund customers for allegedly misleading iStock subscription cancellation charge Online stock photography company Getty Images has committed to refunding about $78,000 to more than 200 customers, after imposing charges for cancellation of iStock subscriptions which the ACCC alleges were greater than those outlined in its online terms and conditions. Media release 31 Oct 2024 Optus in court for alleged unconscionable sales and debt collection The ACCC has commenced proceedings in the Federal Court alleging that Optus Mobile engaged in unconscionable conduct in contravention of the ACL when selling telecommunications goods and services to hundreds of consumers, that they often did not want or need, and in some cases then pursuing consumers for debts resulting from these sales. Update 24 Oct 2024 ACCC grants interim authorisation for certain conduct under the 'Pilbara Regime' The ACCC has decided to grant interim authorisation from 4 November 2024, to enable Pilbara ISOCo Ltd and certain other participants Update 23 Oct 2024 ACCC to authorise price capping provisions and metrics reports for Tasmanian health insurer The ACCC has decided to grant authorisation to health insurer St. Media release 08 Oct 2024 Federal Court orders Qantas to pay $100m in penalties for misleading consumers Qantas has today been ordered by the Federal Court to pay $100m in penalties for misleading consumers by offering and selling tickets for flights it had already decided to cancel, and by failing to promptly tell existing ticketholders of its decision. Media release 01 Oct 2024 ACCC welcomes additional retail sector enforcement funding The ACCC welcomed today’s announcement by the Treasurer of $30 million over 3.5 years in additional funding for investigations and enforcement relating to the supermarket and retail sector. Media release 26 Sep 2024 EnergyAustralia to pay $14m for making misleading statements and breaching the Electricity Retail Code The Federal Court has ordered EnergyAustralia to pay $14 million in penalties for making false, misleading or deceptive statements to hundreds of thousands of consumers about electricity prices, and failing to provide mandatory information required by the Electricity Retail Code. Media release 23 Sep 2024 ACCC takes Woolworths and Coles to court over alleged misleading ‘Prices Dropped’ and ‘Down Down’ claims The ACCC has commenced separate proceedings in the Federal Court against Woolworths Group Limited (ASX:WOW) and Coles Supermarkets Australia Pty Ltd (a subsidiary of Coles Group Limited - ASX: COL) for allegedly breaching the Australian Consumer Law by misleading consumers through discount pricing claims on hundreds of common supermarket products. Media release 16 Sep 2024 Honda pays penalty for alleged breach of car service and repair information sharing scheme Honda Australia has paid a penalty of $18,780 after the ACCC issued it with an infringement notice for an alleged breach of Motor Vehicle Service and Repair Information Sharing Scheme information sharing requirements. Media release 14 Aug 2024 High Court dismisses Captain Cook College’s appeal against systemic unconscionable conduct finding Captain Cook College, a vocational college which offered diploma-level courses supported by tens of millions of dollars from the Federal Government VET FEE HELP scheme, has had its High Court appeal from a decision of the Full Federal Court dismissed. Media release 13 Aug 2024 ACCC accepts undertaking from TPG in ongoing investigation into Google's search services The ACCC has accepted a court-enforceable undertaking from TPG as part of the ACCC’s ongoing competition investigation into Google’s search services in Australia, after recent undertakings accepted from Telstra and Optus. Media release 08 Aug 2024 High Court grants the ACCC special leave to appeal CFMEU/Hutchinson decision The High Court has granted the ACCC special leave to appeal a Full Federal Court decision handed down on 29 February 2024 which upheld appeals by the Construction, Forestry and Maritime Employees Union and construction company J Hutchinson against an earlier finding that they had reached an anti-competitive boycott arrangement or understanding. Media release 08 Aug 2024 Secure Parking to pay $10.95m for misleading consumers about Secure-a-Spot parking service The Federal Court has today ordered that Secure Parking Pty Ltd pay $10.95 million in penalties for making false or misleading claims about its pre-book “Secure-a-Spot” online parking service, following ACCC action. Speech 01 Aug 2024 ACCC/AER Regulatory Conference 2024 opening address Gina Cass-Gottlieb, ACCC Chair, gave the opening address at the ACCC/AER Regulatory Conference in Brisbane on Thursday 1 August 2024. Media release 22 Jul 2024 DG Institute ordered to pay $14.7m in consumer refunds, and penalties of $5m, for misleading students in wealth seminars. The Federal Court has today ordered Master Wealth Control Pty Ltd (DG Institute) to pay $5 million in pecuniary penalties for making false or misleading representations to consumers in the promotion and sale of two education programs and to pay consumer redress totalling $14.7 million to students enrolled in one of the programs. Update 19 Jul 2024 Investigation into APY Art Centre Collective claims discontinued The ACCC has completed its review of matters referred by the panel appointed by the South Australian Department of Premier and Cabinet concerning the operations of the APY Arts Centre Collective (APY ACC). Media release 18 Jul 2024 Grays to redress consumers and pay $10 million in penalties for misleading descriptions of cars for sale by auction The Federal Court has ordered Grays eCommerce Group Limited, an Australia-wide online auction business, to pay $10 million in penalties, in proceedings brought by the ACCC. Media release 16 Jul 2024 'Oodie' pays more than $100,000 in penalties following alleged failure to put fire danger warning labels on Kids Beach Oodies Davie Clothing Pty Ltd, supplier of the popular loungewear brand ‘Oodie’, has paid $101,280 in penalties for allegedly failing to comply with a mandatory product safety standard. Media release 11 Jul 2024 The Good Guys in court over allegedly misleading store credit promotions The ACCC has instituted proceedings in the Federal Court against The Good Guys Discount Warehouses (Australia) Pty Ltd, for allegedly making false or misleading representations about their store credit and ‘StoreCash’ promotions, and failing to provide store credit to eligible consumers, in breach of the Australian Consumer Law. Media release 08 Jul 2024 ACCC consulting on guide to sustainability collaborations The ACCC has today published a draft guide on sustainability collaborations and Australian competition law. Media release 02 Jul 2024 ACCC accepts undertakings from Telstra and Optus during its ongoing investigation into Google's search services The ACCC has accepted undertakings from Telstra and Optus as part of the ACCC’s ongoing competition investigation into Google’s search services in Australia. Media release 27 Jun 2024 Dodo Power & Gas pays $82,500 in penalties for breaches of electricity code Electricity retailer M2 Energy Pty Ltd, trading as Dodo Power & Gas (Dodo) paid $82,500 in penalties after the ACCC issued six infringement notices to Dodo for alleged contraventions of the Electricity Retail Code of Conduct (the Code). Media release 27 Jun 2024 Emerging technology risks among ACCC product safety priorities Risks associated with the use of emerging technology in consumer products such as lithium-ion battery powered products and virtual reality products will be a key focus of the ACCC’s product safety priorities Media release 19 Jun 2024 Novelty toy supplier and the operator of Timezone, Kingpin and Zone Bowling pay penalties for alleged button battery testing non-compliance Novelty toy supplier MDI International Pty Ltd (MDI) and the owner and operator of Timezone, Kingpin and Zone Bowling, TEEG Australia Pty Ltd (TEEG), have each paid $49,500 in penalties after the ACCC issued them with infringement notices for alleged breaches of the Australian Consumer Law. Media release 05 Jun 2024 Delta Building Automation and its director to pay penalties for attempted bid rigging for National Gallery of Australia tender process The Federal Court has ordered Delta Building Automation Pty Ltd (Delta) to pay a penalty of $1.5 million for attempting to rig a tender at the National Gallery of Australia, in proceedings brought by the ACCC. 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