The ACCC wishes to inform you of our operations over the Christmas and New Year period.
Key functions of the ACCC will still operate but at limited capacity:
ACCC offices
Our offices will be closed from 12pm AEDT on Wednesday 24 December until 9am local time, Friday 2 January 2026.
Infocentre
The Infocentre phone lines will be closed from 3pm AEDT on Tuesday 23 December, and will reopen at 11 am AEDT on Friday 2 January 2026. Consumers and small businesses who would like to make a report to the Infocentre are encouraged to submit a web form.
Media enquiries
For journalists with urgent enquiries, please call 0408 995 408 (no texts). The team will be back in the office from 2 January 2026.
Product safety
Please visit the ACCC Product Safety website to report an unsafe product, or submit a mandatory report or recall notification. Consumers can search recalled products on our website.
Merger enquiries
Any queries or information in relation to a merger or acquisition should be emailed to mergers@accc.gov.au.
Notifications and authorisation applications
Applicants wishing to lodge a notification or application for authorisation should follow the instructions set out on the ACCC website at How to apply for an authorisation and How to lodge a notification and use the Authorisations and notifications web form.
For any urgent queries over this period, please email exemptions@accc.gov.au.
FOI requests
See Contact us for more information on making a report or inquiry to the ACCC.
The ACCC wishes you a safe and enjoyable holiday period.