Project overview



On 14 October 2019, the Treasurer directed the ACCC to conduct an inquiry into home loan pricing. The Direction required the ACCC to focus on two issues:

  • prices charged for home loans since 1 January 2019
  • impediments to consumers switching to alternative home loan suppliers.

The interim report, which was provided to the Treasurer on 30 March 2020, focused on the first issue.

The final report, which was provided to the Treasurer on 25 November 2020, focused on the second issue.


See also

ASIC’s MoneySmart website provides free, independent guidance on home loans for consumers.

ASIC's regulatory role includes helping consumers and investors protect themselves against unfair or illegal conduct in financial services and consumer credit. Visit ASIC’s how to complain page for information on banking, credit or investment complaints.