Northern Australia insurance inquiry

Submissions to first interim report29 May 2019

On 18 December 2018, we released our first interim report setting out our findings about the operation of markets for home, contents and strata insurance markets in northern Australia. We provided the report to the Treasurer on 30 November 2018.

The report made 15 recommendations that we consider will improve the operation of these insurance markets and achieve better outcomes for the consumers. We also made 13 draft recommendations that have the potential to make these markets work more efficiently.

Submissions in response to the draft recommendations closed on Friday 12 April 2019.

Submissions

The inquiry is a public process and written feedback will be published on the ACCC website.

The ACCC can accept a claim of confidentiality from the party if the disclosure of information would damage their competitive position. Further information is contained in our interim report.

We have removed individuals' contact details from their submissions. We also offered each individual choice to opt out of having their name published.

Document title Published date
A Class Strata Service ( PDF 417.35 KB ) 29 May 2019
Abode Strata ( PDF 111.93 KB ) 29 May 2019
Access Business Insurance Consultants ( PDF 1.18 MB ) 29 May 2019
Ace Body Corporate Management (Balmain) ( PDF 358.77 KB ) 29 May 2019
Ace Body Corporate Management (Balwyn North) ( PDF 176.97 KB ) 29 May 2019
Ace Body Corporate Management (Brisbane East and Redlands) ( PDF 247.83 KB ) 29 May 2019
Ace Body Corporate Management (Carlton) ( PDF 549.51 KB ) 29 May 2019
Ace Body Corporate Management (Chippendale) ( PDF 376.86 KB ) 29 May 2019
Ace Body Corporate Management (Head Office) ( PDF 1.57 MB ) 29 May 2019
Ace Body Corporate Management (Modbury) ( PDF 448.06 KB ) 29 May 2019
Ace Body Corporate Management (Mordialloc) ( PDF 474.35 KB ) 29 May 2019
Ace Body Corporate Management (Nunawading) ( PDF 196.67 KB ) 29 May 2019
Acton Strata ( PDF 88.63 KB ) 29 May 2019
Alliance Owners Corporation Management ( PDF 201.69 KB ) 29 May 2019
AM Strata ( PDF 253.56 KB ) 29 May 2019
Armadale Strata Management ( PDF 361.15 KB ) 29 May 2019
Australian Financial Complaints Authority (AFCA) ( PDF 288.04 KB ) 29 May 2019
Australian Securities and Investments Commission (ASIC) ( PDF 306.18 KB ) 29 May 2019
Bridges, Peter ( PDF 1.31 MB ) 29 May 2019
Bright and Duggan ( PDF 161.75 KB ) 29 May 2019
Cambridge Management Services ( PDF 119.39 KB ) 29 May 2019
Chapman Property ( PDF 326.98 KB ) 29 May 2019
Christmas Island Tourism Association ( PDF 333.22 KB ) 29 May 2019
Cifuentes, Bryan ( PDF 407.79 KB ) 31 May 2019
Commercial Strata Management ( PDF 341.78 KB ) 29 May 2019
Consumer Action Law Centre (CALC) ( PDF 126.25 KB ) 29 May 2019
Conti Strata ( PDF 286.98 KB ) 29 May 2019
CSTM Strata Group ( PDF 360.08 KB ) 29 May 2019
Department of Infrastructure, Regional Development and Cities ( PDF 320.76 KB ) 29 May 2019
Dixon Kestles ( PDF 208.17 KB ) 29 May 2019
Dobrow, Wal ( PDF 364.41 KB ) 29 May 2019
Dwyer, Colin ( PDF 403.09 KB ) 29 May 2019
Elite Strata and Property Services ( PDF 167.39 KB ) 29 May 2019
Financial Rights Legal Centre ( PDF 568.03 KB ) 29 May 2019
First Class Strata Services ( PDF 367.82 KB ) 29 May 2019
First Western Realty ( PDF 84.16 KB ) 29 May 2019
Floodplain Management Australia ( PDF 305.35 KB ) 29 May 2019
Focus Plus Management ( PDF 183.11 KB ) 29 May 2019
Foreshew Strata Agency ( PDF 224.03 KB ) 29 May 2019
Great Strata ( PDF 631.22 KB ) 29 May 2019
Greater Whitsunday Alliance ( PDF 351.58 KB ) 29 May 2019
Harvie Strata Management ( PDF 79.58 KB ) 29 May 2019
Horner Management ( PDF 456.94 KB ) 29 May 2019
Iconic Strata Management ( PDF 228.07 KB ) 29 May 2019
Insurance Australia Group (IAG) ( PDF 153.09 KB ) 29 May 2019
Insurance Council of Australia (ICA) ( PDF 266.21 KB ) 29 May 2019
Jamesons Strata Management ( PDF 149.72 KB ) 29 May 2019
John Gribbin Strata ( PDF 524.83 KB ) 29 May 2019
Kooper and Levi Strata Management ( PDF 166.84 KB ) 29 May 2019
KS Strata Management ( PDF 109.12 KB ) 29 May 2019
Legal Aid Queensland ( PDF 363.86 KB ) 29 May 2019
Living Strata ( PDF 259.62 KB ) 29 May 2019
Magixstrata ( PDF 597.83 KB ) 29 May 2019
Mayfield Body Corporate Management ( PDF 84.51 KB ) 29 May 2019
MBCM Strata Specialists (Box Hill) ( PDF 186.87 KB ) 29 May 2019
MBCM Strata Specialists (Essendon) ( PDF 306.77 KB ) 29 May 2019
MBCM Strata Specialists (Mordialloc) ( PDF 428.66 KB ) 29 May 2019
MBCM Strata Specialists (Richmond South) ( PDF 265.21 KB ) 29 May 2019
MBCM Strata Specialists (Sunbury) ( PDF 320.71 KB ) 29 May 2019
Metro Strata Managers ( PDF 536.89 KB ) 29 May 2019
Miles Malcolm Real Estate and Benchmark Strata ( PDF 1.51 MB ) 29 May 2019
Mott, Peta ( PDF 729.76 KB ) 29 May 2019
Name Withheld 1 ( PDF 645.57 KB ) 29 May 2019
Name Withheld 2 ( PDF 161.95 KB ) 29 May 2019
Name Withheld 3 ( PDF 202.93 KB ) 29 May 2019
Name Withheld 4 ( PDF 284.02 KB ) 29 May 2019
Name Withheld 5 ( PDF 1.29 MB ) 29 May 2019
Name Withheld 6 ( PDF 2.11 MB ) 29 May 2019
National Insurance Brokers Association (NIBA) ( PDF 343.7 KB ) 29 May 2019
Noble Strata ( PDF 796.8 KB ) 29 May 2019
Noosa District Body Corporate Management ( PDF 56.11 KB ) 29 May 2019
Northern Body Corporate Management ( PDF 746.22 KB ) 29 May 2019
OCVM Group ( PDF 703.52 KB ) 29 May 2019
O'Neill Strata Management ( PDF 1.14 MB ) 29 May 2019
Pearl, Steve ( PDF 100.38 KB ) 29 May 2019
Pearl, Steve - supplementary submission ( PDF 67.35 KB ) 29 May 2019
Perth Property Care ( PDF 432.18 KB ) 29 May 2019
Picnic ( PDF 406.21 KB ) 25 June 2019
Premier Strata Management ( PDF 333.51 KB ) 29 May 2019
Professor Allan Fels AO and Professor David Cousins AM ( PDF 586.03 KB ) 29 May 2019
Progressive Strata Services ( PDF 96.82 KB ) 29 May 2019
Prudential Investment Company of Australia (PICA) Group ( PDF 258.33 KB ) 29 May 2019
RACQ Insurance ( PDF 416.65 KB ) 29 May 2019
Real Property Services ( PDF 525.39 KB ) 29 May 2019
Red Dog Strata ( PDF 99.03 KB ) 29 May 2019
Regional Development Australia (RDA) Pilbara ( PDF 259.39 KB ) 29 May 2019
Resolution Strata Services ( PDF 247.54 KB ) 29 May 2019
Result Property Group ( PDF 118.01 KB ) 29 May 2019
Rickard, Diana and Chapman, Greg ( PDF 154.59 KB ) 29 May 2019
Rosier Owners Corporation Management ( PDF 985.79 KB ) 29 May 2019
Shaw, Margaret ( PDF 2.56 MB ) 29 May 2019
Smarter Communities ( PDF 141.77 KB ) 29 May 2019
SMS Strata ( PDF 750.71 KB ) 29 May 2019
Stanton and Taylor Strata Management ( PDF 366.23 KB ) 29 May 2019
Sterling Properties ( PDF 143.76 KB ) 29 May 2019
Strata Administration Services ( PDF 437.22 KB ) 29 May 2019
Strata Asset Services ( PDF 195.77 KB ) 29 May 2019
Strata Community Association (SCA) ( PDF 609.22 KB ) 29 May 2019
Strata Community Association (SCA Qld) ( PDF 796.93 KB ) 29 May 2019
Strata Data ( PDF 231.78 KB ) 29 May 2019
Strata North ( PDF 55.14 KB ) 29 May 2019
Strata Schemes Management ( PDF 391.05 KB ) 29 May 2019
Strata West Managerial Services ( PDF 372.94 KB ) 29 May 2019
Strata-Jem ( PDF 1.23 MB ) 29 May 2019
Suncorp ( PDF 7.42 MB ) 29 May 2019
Sunstate Strata ( PDF 178.29 KB ) 29 May 2019
Superior Strata ( PDF 63.72 KB ) 29 May 2019
Top Owners Corporation Solutions (TOCS) ( PDF 1.42 MB ) 29 May 2019
Townsville City Council ( PDF 2.06 MB ) 29 May 2019
Tropical Property ( PDF 167.15 KB ) 29 May 2019
Vantage Strata ( PDF 332.15 KB ) 29 May 2019
Vicus Property Group ( PDF 670.89 KB ) 29 May 2019
WA Strata Management (Bunbury - Edwards, Clare) ( PDF 329.48 KB ) 29 May 2019
WA Strata Management (Bunbury - Whitwell, Ashlee) ( PDF 401.4 KB ) 29 May 2019
WA Strata Professionals ( PDF 238.34 KB ) 29 May 2019
Yule Strata Body Corporate Managers ( PDF 103.5 KB ) 29 May 2019

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