This final report for the home loan price inquiry focuses on impediments to borrowers switching to alternative lenders, and identifying cost effective recommendations to address specific impediments.
The report has been completed at a time when there are reforms underway which should assist borrowers in switching between lenders or home loan products. These reforms include the Consumer Data Right, which will help borrowers compare the offers of different lenders and switch.
Within this changing environment, we have targeted our recommendations at impediments likely to persist in the process for switching lenders.
The final report was provided to the Treasurer on 25 November 2020 and published on 5 December 2020.