Skip to Content Skip to Sitemap
  • Home
  • Consumers
      • Buying products and services
        • Buying online
        • Consumer rights and guarantees
        • Contracts
        • Payment methods
        • Receipts, bills, proof of purchase
        • Warranties
        • Buying parallel imports
        • Buying tickets to events
        • Not receiving products or services that are paid for
        • Receiving unrequested products or services
        • Telemarketing and door-to-door sales
        • Unfair business practices
      • Pricing
        • Card surcharges
        • Price displays
        • Setting prices: what's allowed
        • Unit prices for groceries
      • Problem with a product or service you bought
        • Repair, replace, refund, cancel
        • Repair notices
        • Claiming compensation
        • Contacting a business to fix a problem
        • Where to go for consumer help
      • Advertising and promotions
        • Cash back offers, gifts and prizes
        • Country of origin claims
        • Customer loyalty schemes
        • False or misleading claims
        • Gift cards and discount vouchers
        • Online product and service reviews
        • Organic claims
        • Social media promotions
      • Debt
        • What debt collectors can and can't do
        • Disputing a debt
        • Help when you're in debt
      • Protecting yourself
        • Product safety
        • Scams
        • Checking a business is genuine
        • When a business goes bust
        • Internet banking
        • Unauthorised transfer of phone or internet services
      • Petrol and fuel
        • What affects fuel prices
        • Petrol price cycles in major cities
        • Fuel prices in regional locations
        • Ethanol and other biofuels
      • Telecommunications and internet
        • Broadband speeds
        • Broadband performance data
        • Choosing a mobile phone service
        • Keeping mobile service costs down
        • Problems with your mobile service
        • Unauthorised transfer of phone or internet services
      • Consumer products and activities
        • Buying a new caravan
        • Buying or renting a car
        • Electricity prices and plans
        • Energy bills
        • Flight delays and cancellations
        • Foreign currency and money exchange
        • Funeral services
        • Petrol and fuel
        • Private health insurance
        • Real estate
        • Solar power
        • Retirement villages
        • Telcos and internet
        • COVID-19 information for consumers
        • Home care services
  • Business
      • Selling products and services
        • Consumer rights and guarantees
        • Contracts
        • Payment methods
        • Product safety responsibilities
        • Selling parallel imports
        • Selling tickets to events
        • Supplying products or services that are paid for
        • Supplying unrequested products or services
        • Telemarketing and door-to-door sales
        • Unfair business practices
        • Warranties
        • Selling online
      • Pricing
        • Card surcharges
        • Price displays
        • Setting prices: what's allowed
        • Unit pricing
      • Business operations and costs
        • Broadband speeds
        • Debt collection rules
        • Debt help
        • Scams
        • Make a complaint as a business
        • COVID-19 information for business
      • Problem with a product or service you sold
        • Repair, replace, refund, cancel
        • Repair notices
        • Compensation claims
      • Advertising and promotions
        • Cash back offers, gifts and prizes
        • Country of origin claims
        • Customer loyalty schemes
        • False or misleading claims
        • Gift cards and discount vouchers
        • Online product and service reviews
        • Social media promotions
      • Associations and professional services
        • Competing fairly in professional services
        • Industry associations
        • Professional associations
        • Medical professionals
      • Competition
        • Competition and anti-competitive behaviour
        • Cartels
        • Collective bargaining and collective boycotts
        • Cooperation among businesses
        • Exclusive dealing
        • Minimum resale prices
        • Misuse of market power
        • Exemptions
      • Mergers
        • About mergers
        • Informal merger reviews
        • Merger authorisations
      • Exemptions
        • About exemptions
        • Authorisation
        • Notification
        • Class exemption
        • Export agreement exemption
        • Certification trade marks
        • Gas price cap exemption
      • Industry codes
        • Dairy Code of Conduct
        • Electricity Retail Code
        • Food and Grocery Code of Conduct
        • Franchising Code of Conduct
        • Horticulture Code of Conduct
        • Oil Code of Conduct
        • Sugar Code of Conduct
        • Wheat Port Code of Conduct
        • Unit Pricing Code
        • Industry code compliance checks
        • Industry-led codes
      • Compliance and enforcement
        • Fines and penalties
        • Implementing a business compliance program
        • Industry code compliance checks
        • Claims of legal professional privilege
  • Regulated infrastructure
      • About regulated infrastructure
        • Our role in regulated infrastructure
        • Access to infrastructure services
        • Regulatory projects
        • Regulatory resources
      • Airlines and airports
        • Airport and aviation price notification
        • Airport monitoring
        • Domestic airline monitoring
      • Energy
        • Electricity market misconduct regulation
        • Electricity market monitoring inquiry 2018-25
        • Gas inquiry 2017-30
        • Gas price cap
      • Fuel and petrol
        • Fuel and petrol monitoring
      • Insurance
        • Insurance monitoring
      • Postal services
        • Postal services price notification and monitoring
      • Rail
        • Rail network access regulation
        • Interstate rail network access undertaking
        • Hunter Valley rail network access undertaking
      • Shipping and waterfront
        • Container stevedoring monitoring
        • International liner cargo shipping regulation
      • Telecommunications and internet
        • Telecommunications monitoring
        • Telecommunications industry record keeping and reporting rules
        • Copyright regulation
        • Digital radio access regulation
        • Internet interconnection regulation
        • Mobile services regulation
        • National Broadband Network (NBN) access regulation
        • Non-NBN fixed line services access regulation
        • Superfast fixed line broadband networks regulation
        • Transmission services and facility access regulation
        • Telstra's migration of fixed line services
        • Regional mobile infrastructure inquiry 2022-23
      • Water
        • Water regulation and monitoring
        • Water charge rules
        • Water market rules
        • Water trading
      • Wheat export
        • Wheat Port Code of Conduct
        • Bulk grain ports monitoring
        • Exemption from parts of the wheat port code
        • The development of bulk wheat exports regulation
  • Focus areas
      • Inquiries (ongoing)
        • Childcare inquiry
        • Digital platform services inquiry 2020-2025
        • Electricity market monitoring 2018-2025
        • Gas inquiry 2017-2025
        • Regional mobile infrastructure inquiry 2022-23
        • Retail deposits inquiry
      • Inquiries (finalised)
        • Dairy inquiry
        • Digital advertising services inquiry
        • Digital platforms inquiry
        • Feminine hygiene products price monitoring
        • Foreign currency conversion services inquiry
        • Home loan price inquiry
        • Murray-Darling Basin water markets inquiry
        • Northern Australia insurance inquiry
        • Perishable agricultural goods inquiry
        • Residential mortgage products price inquiry
        • Retail electricity pricing inquiry 2017-2018
      • The Consumer Data Right
      • Digital platforms
        • News media bargaining code
        • Digital platform services inquiry 2020-25
        • Digital advertising services inquiry report
        • Digital platforms inquiry report
      • Motor vehicle information scheme (MVIS)
        • MVIS information for data providers, repairers and RTOs
      • Agriculture
      • Construction industry
      • Market studies
        • Finalised market studies
      • Information for...
        • Consumers with disability
        • Indigenous consumers
        • Small business
        • Non-English speaking background
        • Older Australians
  • Public registers
      • Mergers registers
        • Public Informal merger reviews
        • Merger authorisations register
        • Pre-November 2017 merger authorisations
      • Authorisations and notifications registers
        • Authorisations register
        • Collective bargaining notifications register
        • Exclusive dealing notifications register
        • Resale price maintenance notifications register
      • Undertakings registers
        • General undertakings register
        • Section 163 undertakings register
        • Section 87B undertakings register
        • Section 93AA undertakings register
      • Infringement notices
      • Class exemptions register
      • Certification Trade Marks register
      • Consumer data right exemptions register
      • Access to services registers
      • Telecommunications registers
      • Price notifications register
      • Shipping investigations register
      • Public warning notice register
      • Historical registers
      • Browse public registers
  • Media
      • Media releases
      • Updates
      • Speeches
      • Articles
      • Speaking invitations
      • Media Code of Conduct
      • Subscriptions
      • Video and audio
        • Consumer videos
      • Image library
  • Publications
      • Browse publications
      • Top 5 publications
      • ACCC and AER annual report
      • Serial publications
      • Ordering publications
      • Publications under review
  • About us
      • Australian Competition and Consumer Commission
        • About the ACCC
        • ACCC Chair and Commissioners
        • ACCC Commission and decision making
        • Our priorities
        • Freedom of Information requests
        • Governance and accountability
        • Legislation
        • Organisation structure
        • Service Charter
      • Careers
        • Current vacancies
        • Graduate opportunities
        • Working with us
      • Conferences and events
        • ACCC/AER Regulatory Conference
        • Bannerman Competition Lecture
        • ICN Merger Workshop 2020
        • National Consumer Congress
        • Ruby Hutchison Memorial Lecture
        • UniSA & ACCC Competition Law & Economics Workshop
      • Consultations and submissions
        • ACCC submissions
        • Online consultation hub
        • Mergers and Competition Exemptions consultations
        • Product safety consultation process
      • Consultative committees
      • International relations
        • Delegation requests
        • International forums and groups
        • Treaties and agreements
      • Tools and resources
        • CCA education programs
        • Energy Made Easy
        • Helping students be mobile savvy
        • Repair, replace, refund problem solver
        • Social media
      • Using our website
        • Short form privacy policy
        • ACCC/AER Privacy Policy
        • Accessibility
        • Disclaimer and copyright
        • Cookies and website analytics
  • Contact us
      • Contact the ACCC
      • Other helpful agencies
        • Industry ombudsmen and dispute resolution
        • Consumer protection agencies
        • Small claims tribunals
        • Other regulators and government agencies
  1. Home
  2. Focus areas
  3. Inquiries (finalised)
  4. Digital platforms inquiry
Listen

Digital platforms inquiry

ACCC commissioned research26 July 2019

ACCC commissioned research

The ACCC commissioned the following research to inform its analysis:

Document title Published date
ACCC commissioned report - The impact of digital platforms on news and journalistic content, Centre for Media Transition ( PDF 2.86 MB ) 10 December 2018
ACCC consumer survey - Consumer use of news, Roy Morgan Research ( PDF 580.1 KB ) 10 December 2018
ACCC consumer survey - Consumer views and behaviours on digital platforms, Roy Morgan Research ( PDF 2.33 MB ) 10 December 2018
ACCC commissioned report - Public funding of high-quality journalism: phase 1, Communications Chambers ( PDF 724.22 KB ) 26 July 2019
ACCC commissioned report - Case studies of schemes for funding high quality journalism: phase 2, Communications Chambers ( PDF 424.01 KB ) 26 July 2019

Tags

Audience
  • Business
Topics
  • Advertising
  • Competing fairly

Share

  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Print

Focus areas

  • Back to Inquiries (finalised)

Timeline

  • Project overview
  • Terms of reference 4 December 2017
  • Issues paper 26 February 2018
  • Submissions 3 May 2018
  • Preliminary report 10 December 2018
  • Forums and key meetings 1 March 2019
  • Preliminary report submissions 4 March 2019
  • ACCC commissioned research 26 July 2019
  • Final report & executive summary 26 July 2019

Consumers

  • Buying products and services
  • Pricing
  • Problem with a product or service you bought
  • Advertising and promotions
  • Debt
  • Protecting yourself
  • Petrol and fuel
  • Telecommunications and internet
  • Consumer products and activities

Public registers

Business

  • Selling products and services
  • Pricing
  • Business operations and costs
  • Problem with a product or service you sold
  • Advertising and promotions
  • Associations and professional services
  • Competition
  • Mergers
  • Exemptions
  • Industry codes
  • Compliance and enforcement

Media

  • Media releases
  • Updates
  • Speeches
  • Articles
  • Speaking invitations
  • Media Code of Conduct
  • Subscriptions
  • Video and audio
  • Image library

Regulated infrastructure

  • About regulated infrastructure
  • Airlines and airports
  • Energy
  • Fuel and petrol
  • Insurance
  • Postal services
  • Rail
  • Shipping and waterfront
  • Telecommunications and internet
  • Water
  • Wheat export

Publications

  • Browse publications
  • Top 5 publications
  • ACCC and AER annual report
  • Serial publications
  • Ordering publications
  • Publications under review

Contact us

  • Contact the ACCC
  • Other helpful agencies

About us

  • Australian Competition and Consumer Commission
  • Careers
  • Conferences and events
  • Consultations and submissions
  • Consultative committees
  • International relations
  • Tools and resources
  • Using our website

Using our website

  • Short form privacy policy
  • ACCC/AER Privacy Policy
  • Accessibility
  • Disclaimer and copyright
  • Cookies and website analytics

Freedom of Information

  • Information Publication Scheme
  • FOI Disclosure Log

Share

  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Print