The ACCC provides information and services that may be of particular interest to people from a non-English speaking background.
If English is not your first language, you might find these links to information and translated publications helpful.
There is information about your refund rights, understanding grocery prices and product safety.
Consumers
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Consumer complaints |
or call our translating and interpreting service on 131 450 and ask for 1300 302 502 |
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Scams |
Arabic | العربية Chinese simplified | 简体中文 Chinese traditional | 繁體中文 Dari | دری Farsi | فارسی Hindi | हिन्दी Indonesian | Bahasa Indonesia Korean | 한국어 Spanish | Español Tagalog | Tagalog Turkish | Türkçe Vietnamese | Tiếng Việt |
What you need to know about scams and how to protect yourself |
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Door-to-door sales |
Arabic | العربية Chinese simplified | 简体中文 Chinese traditional | 繁體中文 Dari | دری Dinka | Thuɔŋjäŋ Farsi | فارسی Greek | Ελληνικά Italian | Italiano Khmer | ខ្មែរ Korean | 한국어 Serbian | Српски Thai | ภาษาไทย Turkish | Türkçe Vietnamese | Tiếng Việt |
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Consumer rights and guarantees publications |
Arabic | العربية Chinese simplified | 简体中文 Chinese traditional | 繁體中文 Dari | دری Dinka | Thuɔŋjäŋ Farsi | فارسی Greek | Ελληνικά Italian | Italiano Khmer | ខ្មែរ Korean | 한국어 Serbian | Српски Thai | ภาษาไทย Turkish | Türkçe Vietnamese | Tiếng Việt |
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Consumer rights and guarantees videos |
Arabic | العربية Dinka | Thuɔŋjäŋ Farsi | فارسی Karen | Nepalese | नेपाली Tamil | தமிழ் |
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Using unit prices to get the best grocery deal |
Arabic | العربية Chinese traditional | 繁體中文 Korean | 한국어 Turkish | Türkçe Vietnamese | Tiếng Việt |
Business
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Business complaints |
Call our small business helpline on 1300 302 021 or our translating and interpreting service on 131 450 and ask for 1300 302 021 |
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Product safety laws |
Chinese traditional | 繁體中文 Vietnamese | Tiếng Việt Chinese simplified | 简体中文 |
More information
Managing your data usage - keep an eye on your children's data usage in the holiday period so you don't get charged excess data fees.
Consumer vulnerability - A business guide to the Australian Consumer Law