The ACCC provides information and services that may be of interest to Indigenous consumers.
We've compiled a collection of resources on product and child safety, how to recognise and avoid scams, your refund rights, and how to deal with door-to-door sales.
The resources are from the ACCC's websites and other government departments and organisations.
Watch our ten Indigenous consumer videos
For information about... | See... |
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Consumer problems |
or call our Indigenous infoline on 1300 303 143 |
Your rights and refunds |
Consumer rights and guarantees |
Door-to-door sellers or telemarketers |
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Internet or phone problems |
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Debt or dealing with a debt collector |
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Paying your energy bills |
Energy bills, hardship programs and disconnection—your rights |
Saying ‘No’ to scams |
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Indigenous art |
Unconscionable conduct in the Indigenous art and craft sector |
Supplying Indigenous communities |
FairStore: a best practice guide for stores serving remote and Indigenous communities |
Buying safe products |
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ACCC Indigenous programs |
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Other agencies offering Indigenous services |
Indigenous Consumer Assistance network |
Like our Indigenous Facebook page
Our ACCC - Your Rights Mob - Indigenous consumers Facebook page delivers consumer protection, product safety and scam updates to Indigenous consumers, providing a friendly environment to discuss consumer issues and concerns.

See also: NITV news - ACCC launches Facebook page for Indigenous consumers
Consumer vulnerability - A business guide to the Australian Consumer Law