What the ACCC does

  • Working with other regulators, we identify and address the risk of serious injury and death from safety hazards in consumer products.
  • We provide product safety information on our Product Safety website, Twitter and Facebook.
  • We provide information on scams through our Scamwatch website, Twitter and email alerts.
  • We have received government funding to build a National Anti-Scam Centre starting on 1 July 2023.

What the ACCC can't do

  • We don’t resolve individual complaints about unsafe products.
  • We don’t give legal advice, approve or test products for safety or compliance with mandatory standards.
  • We don’t tell you if a business is legitimate or trustworthy.
  • We don’t help people recover money lost to scams.

Rules and advice

Our priorities

Product safety consultative committee

ACCC action on protecting consumers