Have you ever received an unwanted product or service, credit card or directory listing? Know your rights when you are charged for something you didn’t ask for.
You have rights under the Australian Consumer Law when a salesperson approaches you at your front door, over the phone or in a public place. These protections apply to sales methods that are called ‘unsolicited consumer agreements’.
Parallel imports (also called grey or direct imports) are products that you buy from a seller who does not have specific permission from the manufacturer to sell those products in the Australian marketplace.
