Contracts & agreements

While the Australian Consumer law offers protections against unfair contract terms, it’s important to always read contracts carefully before signing, keep copies and say ‘no’ if you feel pressured by a salesperson.

Entering into a contract

When you buy products or services from a trader, you are entering into a contract. Before you do, make sure you understand what you are agreeing to.

Unfair contract terms

There are laws protecting consumers from unfair terms in circumstances where they have little or no opportunity to negotiate with businesses, such as with standard form contracts.

Interest free offers

Retailers selling products such as white goods or furniture may offer you interest free deals to buy now and pay later. Before signing up for these deals, it’s important to understand the amount and frequency of payments you’ll need to make to pay the product off before large interest payments apply.

Lay-by agreements

A lay-by agreement lets you buy a product and pay for it in two or more instalments before taking it home. It’s important for you to understand what the written agreement covers and how you or the business can cancel it.