About the structural separation of Telstra
In 2010, the Australian Government introduced legislation to reform the telecommunications industry. This included a framework to bring about the structural separation of Telstra.
Telstra’s legacy fixed line services are being migrated to the wholesale-only National Broadband Network (NBN). Migration occurs as the NBN rolls out across the country. Customers with access to the NBN have a choice of retail service providers.
Telstra has a structural separation undertaking in place. It contains several obligations to promote competition during the migration process. See Telstra's structural separation undertaking for more information.
For the current rollout status, see NBN progress reports.
What we do in monitoring Telstra’s compliance
The ACCC has a role in monitoring and assessing compliance with:
- Telstra’s structural separation undertaking. Its obligations are designed to promote competition during the National Broadband Network (NBN) rollout and migration of services.
- Telstra’s migration plan. This is part of the structural separation undertaking. It sets out the steps Telstra is taking to migrate voice and broadband services to the NBN from Telstra’s legacy copper and hybrid fibre networks.