On 14 October 2019, the ACCC commenced a public inquiry into the prices that NBN Co charges access seekers to use the National Broadband Network (NBN) for supplying residential grade broadband services. The ACCC is considering whether regulatory intervention is necessary in respect of these access products, particularly basic speed access products.

The ACCC released a discussion paper on 14 October 2019 seeking submissions from interested stakeholders.

On 2 April 2020, the ACCC released a position paper and put the inquiry into NBN access pricing on hold to allow stakeholders to focus on responding to the COVID-19 pandemic.

On 20 August 2020, the ACCC recommenced the NBN access pricing inquiry and began consultation on a set of commitments NBN Co proposes to incorporate into the next version of its wholesale broadband agreement (WBA4).

On 4 November 2020, the ACCC published its final report which set out its findings in respect to our public inquiries into NBN entry level pricing and NBN wholesale service standards.

On 18 June 2021, the ACCC hosted an industry roundtable to discuss potential changes to the regulatory arrangements for the NBN that could be established under a revised special access undertaking. The ACCC is working with NBN Co, industry and other interested parties in a collaborative and consultative process. This will include a series of working groups ahead of NBN Co developing an SAU variation for submission to the ACCC.