The ACCC’s role as the Digital ID Regulator includes accrediting and approving organisations that provide digital identity services. We also enforce laws, rules and data standards governing the system.
Digital ID providers can get information on applying for accreditation or approval to participate in Australian Government Digital ID System (AGDIS) on the Digital ID System website.
Consumers can choose one or more Digital ID accredited providers to set up and use a Digital ID.
What the ACCC does
We accredit entities providing digital identity services under the Digital ID legislation.
We approve the participation of entities in the Australian Government Digital ID System (AGDIS)
We undertake compliance and enforcement activities
We don’t help consumers setup or use a Digital ID. Consumers should contact their service provider for assistance.
We don’t offer information about using the Australian Government’s Digital ID app. Consumers can find that information on the myID website.
About Australia’s Digital ID System
Australia's Digital ID System is a key part of the nation's broader digital transformation. The Australian Government expects the Digital ID system will help strengthen Australia’s growing digital economy in 2 key ways.
Providing secure, convenient, voluntary and inclusive methods of verifying identity in online transactions for both the public and private sector. The system will protect the privacy and security of your personal information.
Helping build trust in digital ID services. The system will help streamline online services, and support further development of the digital sector.
To access some services or products, you must first verify your identity. This lets the service or product provider know you are who you say you are.
Setting up a Digital ID through an accredited provider allows you to verify your identity with connected organisations. This reduces the need to repeatedly share copies of your identity documents with different organisations.
Choosing a Digital ID provider
There are multiple providers offering a Digital ID service in Australia. Different providers give access to different services. Depending on your needs you may choose to create a Digital ID with one or more service providers.
You can find information on the Digital ID System website about:
The Office of the System Administrator oversees operational aspects of the AGDIS including managing applicant testing and onboarding organisations that have been approved to participate.
The Digital ID Data Standards Chair is responsible for implementation and operation of data standards for Australia’s Digital ID System.
Working together
A Memorandum of Understanding (MoU) between the Office of the Australian Information Commissioner, the System Administrator and the ACCC has been put in place for Australia’s Digital ID System.
The MoU supports the parties to carry out their independent Digital ID functions by facilitating cooperation, consultation and legally permitted information sharing between the parties.
The Digital ID Act 2024establishes the legislated accreditation scheme for Digital ID providers and the legislated Australian Government Digital ID System (AGDIS). The Act also gives the ACCC its functions and powers as the Digital ID Regulator.
The Australian Competition and Consumer Commission (ACCC), as the Digital ID Regulator, produces an annual report each year, in accordance with section 154 of the Digital ID Act 2024. The report describes the activities undertaken by the ACCC, in its role as the Digital ID Regulator, for the year ending 30 June 2025.
