New Cash Acceptance Industry Codes started on 1 January 2026. The codes make sure consumers can continue to pay in cash at certain supermarket and fuel retail sites during the hours of 7 am and 9 pm for in‑person payments of $500 or less.
A new Franchising Code of Conduct was introduced on 1 April 2025. Some rules in the new code apply from 1 November 2025.
Key topics
We're giving weekly updates on fuel price monitoring during the current Middle Eastern conflict. Find out the latest movements in crude oil prices, international refined fuel benchmarks, and domestic wholesale and retail fuel prices in Australia’s capital cities.
You can charge a surcharge for paying by card, but it must not be more than what it costs your business to process that payment type. Find out more about the card surcharge rules.
Understand when you do and don't need to give a refund, repair or replacement for products or services, and which solution may apply for different scenarios.
Small business toolkit
To make sure you know your rights and responsibilities when dealing with customers, competitors, and suppliers we’ve developed a small business toolkit. The toolkit can help make sure you’re complying with the Competition and Consumer Act 2010, and the Australian Consumer Law.
Sign up to our information networks
Do you run a small business or advise small businesses? Keep up with all the latest news and events by joining our information networks.
Small Business Information Network Franchising Information Network Agriculture Information Network
Codes of conduct
Whether you are buying into a franchise, running or ending one. We can help you understand the franchising code of conduct. Changes to the code started 1 November 2025.
If you're supplying products to supermarkets, they must follow the food and grocery code of conduct for how they treat you. Changes to the code started 1 April 2025.
Your small business may be part of other industry codes such as horticulture, sugar and unit pricing. Find out how you need to comply.
Report an issue
Do you have an issue affecting your business or franchise?
If you've experienced unfair, anti-competitive or misleading conduct, you can report it.
Test your knowledge
Take our quizzes to test how well you understand key topics of the Competition and Consumer Act 2010, and the Australian Consumer Law.
How ACCC helps small business
Our current priorities include unfair contract terms and making sure the protections of competition and consumer laws and industry codes of conduct are applied.
Understand the role and services of the ACCC. Find out what we can and can't do to help protect your small business.
The committee brings together industry and government members to discuss laws impacting small business and franchising.
This exemption allows eligible businesses to negotiate with their customers or suppliers as a group, without risking a breach of competition laws.
Latest news for small business
Useful ACCC websites
Product safety is Australia's consumer product safety regulator. Find out about mandatory standards for products, banned and recalled products and how to sell safe products.
The National Anti-Scam Centre is on a mission to make Australia a harder target for scammers. Learn about the types of scams and how to protect your small business from scams.