Under the Australian Consumer Law (ACL), your business automatically provides your customers with a basic set of consumer guarantees when they purchase goods or services from you. These guarantees can also protect your business when you buy goods or services from other businesses. Consumer guarantees also apply to online purchases.
Learn more about consumer rights and guarantees and when they apply.
Watch our consumer videos that help explain your consumer rights in an easy to understand way.
Watch our video to learn how consumer guarantees apply to your business