Changes to the franchising code
A new Franchising Code of Conduct was introduced on 1 April 2025.
Under the code, there are new rules and disclosure obligations for specific purpose funds. This page outlines those obligations.
From 1 November 2025, the new rules come into effect for all types of specific purpose funds.
Transition period rules for marketing or other cooperative fund
From 1 April to 31 October 2025, there is a transition period for franchisors to comply with the new rules.
If you're a franchisor with a marketing or other cooperative fund, you may comply with the rules under the old franchising code during the transition period.
On this page
About specific purpose funds
Franchisors often require franchisees to pay money into a specific purpose fund operated by the franchisor.
A specific purpose fund is money set aside for a specific common purpose related to running the franchised business. A common type of specific purpose fund is a marketing fund.
There are rules about how money paid into a specific purpose fund can be kept and used.
If a franchisee pays fees into a fund, the franchisor must keep the money in a dedicated or separate account and use the money allocated to this fund for the specified purpose.
Unless it says so in the franchise agreement, franchisees usually don’t get a say on how money paid to a specific purpose fund is spent. The franchisor decides this. For example, although a franchisee may pay fees to a marketing fund, this does not mean that the franchisee’s individual business must be promoted or advertised using money from the fund.
Franchisors operating a specific purpose fund, or their fund administrators, must follow rules in the franchising code about:
- who pays into the fund
- how the money can be used
- telling franchisees about how the money was collected and spent every financial year.
Information given to franchisees must not be misleading or deceptive. Penalties may apply to franchisors who don't follow these laws.
Details to include in the disclosure document
If a franchisee must pay money to a specific purpose fund, the franchisor's disclosure document must include details about:
- the specified common purpose of the fund
- who controls or administers the fund
- who else contributes to the fund
- the kind of expenses that the fund can be used for
- how much the franchisee must contribute to the fund and whether some franchisees contribute more or less
- if the franchisor or master franchisor must spend part of the fund to benefit the franchisee’s business.
The disclosure document must also include further information about:
- preparing the annual financial statement on the fund’s contributions, spending and activity
- auditing the financial statement
- if the franchisor, master franchisor or an associate supplies the goods or services that the fund pays for.
The franchisor must also provide potential franchisees with a copy of the most recently prepared annual financial statement for the fund.
How specific purpose funds can be used
A specific purpose fund can only be used to pay for:
- costs that the franchisor has told franchisees about in the disclosure document
- legitimate expenses related to the specific purpose fund
- expenses that most franchisees contributing to the fund have agreed to pay
- the reasonable costs of administering or auditing the fund.
If a franchisee has concerns about how funds are spent, they should speak to their franchisor first. The franchisor must give a fund statement to franchisees each year. This statement should tell franchisees how funds are being used.
Who pays into the fund
The disclosure document must say who contributes to the fund. If the franchisor or master franchisor operates a franchised business, they must also contribute to the fund like their franchisees.
Specific purpose fund statements
If franchisees pay into a specific purpose fund, the fund administrator must prepare an annual financial statement. This statement must be given to franchisees.
The fund administrator could be the franchisor, master franchisor or a person they authorise to administer the fund. The disclosure document lists who the fund administrator is.
Statements must be audited
Financial statements must be independently audited. Franchisors must give a copy of the audit report to franchisees.
The only time a statement doesn't have to be independently audited is if 75% of the franchisees in Australia who contribute to the fund vote that an audit isn't necessary. This vote should happen each year within 3 months after the end of the financial year, before the fund financial statement is due.
The franchisor can pay for the cost of the audit using the specific purpose fund.
The statement must be given to franchisees each year
The financial statement and, if required, an auditor’s report, must be prepared within 4 months of the end of the franchisor's financial year.
The fund administrators have 30 days after the statement is prepared to give a copy to the franchisees that contribute to the fund.
If an auditor’s report has been prepared, this must be provided to franchisees within 30 days of the fund administrator receiving the report.
Case study
In 2023 Delicia Franchising Pty Ltd paid a penalty of $11,100 for failing to provide franchisees with a copy of its annual marketing fund financial statement for the financial year ending on 30 June 2022.
The ACCC's investigation also identified that Delicia Franchising’s annual marketing fund financial statements for 2020, 2021 and 2022 did not provide sufficient detail of the fund’s receipts and expenses and were not provided to franchisees within 30 days.
Delicia Franchising provided an undertaking to the ACCC admitting that it breached the franchising code of conduct by not providing sufficient detail.
The statement must provide meaningful information
The financial statement must:
- make sense to an ordinary reader, and not just an accounting professional
- include enough detail to give franchisees meaningful information about the fund’s income and expenses
- include the percentage of the total income spent on meeting the fund administrator’s expenses of administering and auditing the fund
Meaningful information allows franchisees to see, just by looking at the statement, how, when, and on what the money from the fund was spent. This helps franchisees to understand whether the fund is being used appropriately.
For example, ‘50% spend’ under a line item of ‘Advertising - Television’ in a statement is unlikely to give enough detail. More information is needed, such as which television channels the advertising appeared on and when.
Different items or types of expenditure may need different levels of detail. Generally, larger expenses will be more important to franchisees and need more detail.
Read our media release on the 2019 Ultra Tune court case. It includes guidance on meaningful information in financial statements.
Case study
A franchisor’s financial year ended on 30 June. They prepared their specific purpose fund statement in late September and received the auditor’s report on 1 October. The franchisor provided the statement and the auditor’s report to their franchisees on 15 October. This complied with the franchising code requirements.
However, some of the items in the statement didn’t have a lot of detail. For example, the statement listed ‘Social media’ as a line item but didn't give more detailed information. For this specific purpose fund allocated to marketing, social media accounted for 20% of the spend that year.
The financial statement is unlikely to comply with the code as it doesn’t give meaningful information about how the fund was being spent. Franchisors should include as much information as possible in their financial statements. This is so franchisees can understand where money is being spent.