Buying a franchise can be an exciting and rewarding experience, however, there are some things you need to know about your rights and obligations under the Franchising Code of Conduct. The ACCC offers useful information at the links below and also sponsors free franchise training for prospective franchisees. To keep up with the latest news and events relevant to the franchising sector, sign up to our Franchising Information Network.

Franchise agreements

From 1 January 2015, franchisors and franchisees are required to comply with a new Franchising Code of Conduct. The Code applies to conduct occurring on or after 1 January 2015 in relation to all franchise agreements entered into, transferred, renewed or extended on or after 1 October 1998.

Ending a franchise agreement

Franchise agreements don't always last their full term - they can get cut sort for a number of reasons.

Resolving franchising disputes

The Franchising Code provides mechanisms for parties to a franchise agreement to try and resolve disputes in a timely and cost effective manner.

Acting in good faith

Under the Franchising Code of Conduct, parties who enter, or propose to enter, into a franchise agreement must act in good faith towards one another.

Franchising penalties & infringements

Franchisees and franchisors risk financial penalties and infringement notices for certain breaches of the Franchising Code.