If you have an issue with another business, there are steps you can take to try and resolve it.
If a supplier provides a remedy to a consumer, the manufacturer may need to reimburse the supplier for these costs under the law.
When someone buys products or services, they enter into a contract with the seller.
There are government agencies and resources that support businesses including with disputes.
Laws are in place to protect you from being treated unfairly by debt collectors. Businesses that recover costs need to be aware of their legal obligations.
A product or service bought for business use is covered by consumer guarantees, when it meets at least one of the following conditions:
However, there are some exceptions.
Learn more about when consumer rights apply to business purchases.
There may be criminals who try to scam you or your customers by impersonating your business or well-known brands.
A scam is when someone deceives you to steal your money or personal information. There are things you can do to defend against scams.
Scammers are defrauding consumers and businesses with scam websites that impersonate well-known brands. If you're a business, there are steps you can take to defend your brand against scams online.
Visit our small business page to access the small business toolkit and other key topics. You can also sign up to our information networks to keep up with all the latest news and events.