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  4. Customer loyalty schemes review 2019
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Customer loyalty schemes review 2019

Final report3 Dec 2019

In December 2019, the ACCC released its final report for the customer loyalty schemes review. The final report details the ACCC’s findings and recommendations following its research and consultation conducted through the review.

See: Customer loyalty schemes - final report

Media release

Changes needed to protect consumers using customer loyalty schemes

Guidance

The ACCC has also prepared guidance for consumers.

  • Project overview
  • Draft report for consultation5 Sep 2019
  • ACCC commissioned report5 Sep 2019
  • Submissions in response to draft report3 Oct 2019
  • Final report3 Dec 2019

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