Draft report for consultation

Draft report for consultation5 Sep 2019

In September 2019, the ACCC released its draft report for the customer loyalty schemes review. The draft report details the ACCC’s findings and recommendations following its research and targeted consultation.

Submissions in response to the draft report closed on 3 October 2019.

Draft report

Customer loyalty schemes - draft report (PDF2.17 MB)

5 Sep 2019

Media release

Significant concerns with customer loyalty schemes

Consumer guidance

The ACCC has prepared a brief guide to the draft report for consumers.

Customer loyalty schemes - consumers' guide (PDF141.52 KB)

5 Sep 2019