Published: 27 March 2013
Summary: Six simple rules for you to follow when it’s time to use your rights.
MAN 1: Awi mamanta. Here’s six simple rules for you to follow when it’s time to use your rights.
ANNOUNCER: Rule 1: check goods for acceptable quality.
MAN 1: If you buy a kettle from the shop and it doesn’t do the job, like boil hot water, don’t boil up - take it back to the store because you mob have the right.
ANNOUNCER: Rule 2: goods you buy must be fit for the purpose.
WOMAN 1: If you tell them shop mob you want football boots for wet season, when you wear it in the rain, it breaks one go. How come? Take it back. You have the right to.
ANNOUNCER: Rule 3: goods must match the description.
MAN 1: If you buy a red bike with 12-speed gears at the shop, but when it gets delivered to your house, it’s blue and only has 6-speed, take it back ’cause you have the right.
ANNOUNCER: Rule 4: businesses must meet the promises they make.
MAN 2: If the shop mob sell you the latest model iPad, but when you take it home, someone tells you it’s not the latest model, take it back. You have the right.
ANNOUNCER: Rule 5: services must have an acceptable level of care and skill.
WOMAN 2: If you take the car to the garage and they don’t use the proper parts, tell them to fix it. It’s your right.
ANNOUNCER: Rule 6: you should receive services in a reasonable time.
WOMAN 3: If you pay a workman to fix your roof and they didn’t do the job, then you have the right to tell them to fix it.
MAN 1: Mamanta, remember, when you buy goods and pay for service, remember the six simple rules.
WOMAN 2: You have the right.
MAN 2: You have the right.
WOMAN 3: It’s your right.
MAN 1: And use your rights.
ANNOUNCER: Don’t feel shame. Use your rights. Contact the ACCC on 1300 303 143.