Tertiary education program

Learning objectives

At the end of this module, you should be able to:

  • outline the unfair selling and business practices contained within the Australian Consumer Law (ACL)
  • discuss the requirements for businesses engaging in unsolicited sales or lay-by agreements
  • describe the penalties associated with breaching the ACL provisions prohibiting unfair selling practices, and with failing to comply with unsolicited sales and lay-by requirements.