Tertiary education program

The Australian Consumer Law

The ACL came into operation on 1 January 2011 and applies only to conduct occurring on or after that date. Before this time, the main source of consumer protection law was the Trade Practices Act 1974, as well as the laws of the various states and territories.

The ACL is set out in Schedule 2 to the CCA.

A summary of the ACL's structure is as follows:

  • Chapter 1: provides definitions that apply to the ACL
  • Chapter 2: contains general protections
  • Chapter 3: outlines a number of specific protections which address identified forms of business conduct
  • Chapter 4: lists what the offences are
  • Chapter 5: contains rules associated with enforcement and available remedies.

While the ACL applies to all persons, including all businesses (whatever corporate form they take), the focus of this module is on the application of the ACL to businesses.