Tertiary education program

Remedy from the manufacturer

Manufacturers who supply goods directly to consumers must comply with all the consumer guarantees applicable to suppliers. Their liability for non-compliance is the same as that of suppliers.

Manufacturers who do not supply directly to consumers nevertheless incur significant responsibilities to the consumer and to anyone who acquires the goods from the consumer. Also, the manufacturer is liable to reimburse any supplier who has paid damages to a consumer, or incurred a cost, because their goods did not comply with the consumer guarantees for acceptable quality or correspondence with description.

Actions against manufacturers must be commenced within three years after the day on which the affected person first became aware, or ought reasonably to have become aware, that the guarantee to which the action relates has not been complied with.