Who is protected?
The consumer guarantees protect anyone who acquires:
- any types of goods or services that cost $40 000 or less
- goods or services costing more than $40 000 if those goods or services are normally bought for personal, domestic or household use or consumption
- a vehicle or trailer principally to transport goods on public roads.
Businesses that acquire goods for re-supply, or to use them up in a manufacturing or production process, are not covered by this definition.
The consumer guarantees also don't apply if a consumer got what they asked for but simply changed their mind or saw the product or service cheaper elsewhere.
Someone who purchases household goods or services.
A business that buys office furniture totalling $22 000.
A printing company that leases a printer for $35 000 for use in its business.
A furniture removal company that purchases a new vehicle for its business.
A farmer who purchases a tractor for $60 000.
A furniture maker who purchases timber for $20 000 for use in its business.