Summary: Have you ever been told that you can't get a refund for something you bought on sale? Wrong answer. You have the same rights on sale items as you do on full priced ones.
Published: 31 October 2016
Transcript
MUSIC. ‘NO REFUNDS ON SALE ITEMS!’ SIGN IS DISPLAYED ON THE COUNTER.
CUSTOMER: I’d like to return this faulty jacket please.
SALES PERSON: Sorry, but you bought that jacket on sale.
ACCC's ADVICE: Wrong answer. Under the Australian Consumer Law, the retailer can’t refuse to help you with a faulty item, even if you bought it on sale.
Faulty fashion? Use your rights. For more information, visit: accc.gov.au/consumerguarantees