ASIC worked with the ACCC and some other agencies to develop a series of multimedia classroom activities to help teenagers navigate the costs of mobile phones and their consumer rights.
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Consumer rightsUnderstand your refund and replacement rights under the Australian Consumer Law if your phone has a problem. |
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Choosing a planStudents choose a mobile phone plan based on what they use it for and their budget. |
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Mobile phone advertisingIdentify advertising techniques used to promote mobile phone plans. |
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EntertainmentSee how in-app advertising works by paying more to reach new levels in games. |
Mobile creditSee how calls, SMS, voicemail, social media, internet and downloads use credit. |
The activities come with Teacher and Parent Notes and have been aligned to the Australian Curriculum. They can be used on a computer or ipad.
The mobile phone activities were developed by the Australian Securities and Investments Commission (ASIC) with the ACCC, the Australian Communications and Media Authority (ACMA), Telecommunications Industry Ombudsman (TIO), and Australian Mobile Telecommunications Association (AMTA).