Published
This report provides an update on competition and consumer issues in the private health insurance industry between 1 July 2023 and 30 June 2024.
The report focuses on continued insurer actions taken to return profits to policyholders which were gained from fewer claims during the COVID-19 pandemic.
It is the 26th report prepared by the ACCC in compliance with an order agreed to by the Australian Senate, requiring the ACCC to provide a report on: '… any anti-competitive or other practices by health insurers or providers, which reduce the extent of health cover for consumers and increase their out-of-pocket medical and other expenses’.