This report provides an update on key competition and consumer developments and trends in the private health insurance industry between 1 July 2022 and 30 June 2023.

The report particularly focuses on continued insurer actions taken to return profits to policyholders which were gained from fewer claims during the COVID-19 pandemic.

It is the 25th report prepared by the ACCC in compliance with an order agreed to by the Australian Senate, requiring the ACCC to provide a report on: '… any anti-competitive or other practices by health insurers or providers, which reduce the extent of health cover for consumers and increase their out-of-pocket medical and other expenses.