Repair, replace, refund brochure

Eight simple rules you can use to find out when it is time to use your rights.

The brochure is also available as a pdf in:

• إصلاح، استبدال، استرداد (Repair, replace, refund brochure | Arabic) ( PDF 343.46 KB )
• 维修、更换、退款 (Repair, replace, refund brochure | Chinese simplified) ( PDF 398.81 KB )
• 維修、更換、退款 (Repair, replace, refund brochure | Chinese Traditional) ( PDF 429.23 KB )
• Dari | دری - Consumer Guarantees Repair Replace Refund ( PDF 342.95 KB )
• Dinka | Thuɔŋjäŋ - Consumer Guarantees Repair Replace Refund ( PDF 414.49 KB )
• Farsi | فارسی - Consumer Guarantees Repair Replace Refund ( PDF 329.48 KB )
• Επισκευή, αντικατάσταση, επιστροφή χρημάτων (Repair, replace, refund brochure | Greek) ( PDF 460.79 KB )
• Riparare, sostituire, rimborsare (Repair, replace, refund brochure | Italian) ( PDF 417.95 KB )
• Khmer | ខ្មែរ - Consumer Guarantees Repair Replace Refund ( PDF 506.06 KB )
• 수리, 교체, 환불 (Repair, replace, refund brochure | Korean) ( PDF 371.5 KB )
• Serbian | Српски - Consumer Guarantees Repair Replace Refund ( PDF 402.4 KB )
• Thai | ภาษาไทย - Consumer Guarantees Repair Replace Refund ( PDF 399.33 KB )
• Turkish | Türkçe - Consumer Guarantees Repair Replace Refund ( PDF 413.22 KB )
• Sửa chữa, thay thế, hoàn tiền (Repair, replace, refund brochure | Vietnamese) ( PDF 447.79 KB )