NDIS report: ACCC observations on consumer issues in the NDIS
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This report outlines the ACCC’s observations and concerns about conduct by some businesses operating in NDIS markets in relation to the Australian Consumer Law (ACL) and consumer rights. 

This report aims to: 

  • educate businesses about behaviours that may breach the ACL 
  • help participants, their carers, guardians and advocates, to learn more about their consumer rights under the ACL when accessing NDIS supports 
  • provide an overview of the ACCC’s work relating to the NDIS.

See also