For any consumer, this is a major—and exciting—purchase. If something goes wrong with your new car, you may be entitled to a remedy under the consumer guarantees as well as the manufacturer's warranty or any extended warranty you might have.

This fact sheet should be given to you by the supplier (e.g. the dealer) at the point of sale when buying a new car. You can refer back to the information in this fact sheet in case you experience a problem later.