Published
The ACCC monitors and enforces the Competition and Consumer (Industry Code—Electricity Retail) Regulations 2019, known as the Electricity Retail Code. This is a mandatory industry code prescribed under the Competition and Consumer Act 2010.
The ACCC promotes, monitors and enforces compliance with the code. As part of this role, the ACCC has published a guide to the code for electricity retailers.
The code came into force on 1 July 2019.