The following videos help to explain your consumer rights in an easy to understand way.
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The Cut Off
Bought something that doesn’t do what it should? Don't lose your head, use your consumer rights.
Internet shopping explained: in memes!
We explain how to be a smart shopper online with the help of a few of your favourite memes.
Thanks, but no thanks
Know your rights when a sales person comes knocking.
Do you know your consumer rights?
You don’t need to be an expert to understand consumer guarantees. The Checkout team has created a light-hearted video that explains your rights in plain English. Check it out!
Rod Sims: If I could say one thing
ACCC Chairman Rod Sims talks consumer rights on The Checkout.
More information
ACCC videos - Youtube
Video transcripts
The Checkout ABCTV videos