The ACCC is asking parents and guardians from culturally and linguistically diverse communities to share their views on childcare services in Australia, as part of its year-long inquiry into the sector.

Parents and guardians are invited to complete a short online survey to share their experiences when looking for and using childcare services in Australia. The survey is available in Simplified Chinese, Traditional Chinese, Arabic, Korean and Vietnamese.

A media release about the survey is available in Simplified Chinese, Traditional Chinese, Arabic, Korean and Vietnamese.

The survey takes around 10 minutes and is open until Sunday, 8 October 2023. It can be completed anonymously.

Information collected from this survey will inform the final report due to the Treasurer on 31 December 2023.

Background

On October 28, 2022, the Treasurer directed the ACCC to conduct an inquiry into the market for the supply of childcare services, and the Childcare Inquiry commenced on 1 January 2023. The ACCC is consulting widely as part of the inquiry, including through roundtables with stakeholder groups, issuing information requests to providers, and meeting directly with providers.

The inquiry covers centre based care, outside school hours care, family day care and in home care.

The Parents and guardians survey was available to complete in English from 18 April to June 4, 2023.

The ACCC published an interim report on 5 July 2023.

A final report that covers the full range of issues identified and considered by the inquiry is due to the Treasurer by 31 December 2023.

More information about the Childcare inquiry is available on the ACCC website.