Focus areas

Title Industry Type Status
Consumer data right (CDR) Multiple Focus area Ongoing

On 26 November 2017, the Australian Government introduced Consumer Data Right (CDR) in Australia. CDR will give consumers greater access to and control over their data and will improve consumers’ ability to compare and switch between products and services. It will encourage competition between service providers, leading not only to better prices for customers but also more innovative products and services.

Customer loyalty schemes review Multiple Review Finalised

As part of addressing the ACCC’s 2019 compliance and enforcement priority into competition and consumer issues arising from customer loyalty schemes, the ACCC began a review of customer loyalty schemes with a focus on the major customer loyalty schemes available in Australia.