Foreign currency conversion services inquiry

Issues paper2 October 2018

On 2 October 2018, the ACCC released an issues paper for its inquiry into foreign currency conversion services.

The ACCC is seeking feedback on a range of issues, including:

  • pricing
  • costs
  • the nature and extent of competition, and
  • how prices are communicated to customers.

Feedback and submissions

The ACCC welcomes views and experiences from a variety of stakeholders, including consumers, consumer advocacy groups, small businesses, and suppliers of foreign currency conversion services.

Written feedback can be sent to, with submissions due by 5 pm on 22 October 2018.

Alternatively, consumers and small business have the option of responding to a brief questionnaire.