What the ACCC does

  • We accept and record reports of information about business practices and behaviours that concern you.
  • We respond to reports when we have information that may help you, or you have asked a question about your rights or obligations under the law.

What the ACCC can't do

  • We don’t resolve individual complaints or provide legal advice on your rights and obligations under the law.
  • We don’t make formal decisions on whether a person or business has breached the law as only the courts can do this.
  • We generally don’t comment on our investigations or what action we may take from the information provided in reports we receive.

On this page

Submit a report

Use this form to tell us about a consumer issue.

This helps us to understand the market issues causing the most harm to consumers like you.

We don't resolve individual complaints but can provide general advice about your rights and obligations. In most cases you won't hear from us after submitting your report.

Start the form

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