What the ACCC does

  • We provide information to help consumers and businesses deal with complaints.
  • We can direct you to the right place to get help for issues relating to the work we do.

What the ACCC can't do

  • We don’t resolve individual complaints or provide you with legal advice on your rights and obligations under the law.
  • We don’t make formal decisions on whether a person or business has breached the law as only the courts can do this.

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