National Consumer Congress 2019

The 2019 event will be held on Thursday 14 March at ZINC at Federation Square, corner of Swanston St & Flinders St in Melbourne.


Our annual National Consumer Congress which coincides with World Consumer Rights Day aims at bringing together consumer advocates from across Australia to discuss current and future issues impacting consumers and how they might be managed or addressed.

The 2019 National Consumer Congress will feature topical sessions on the Financial Services Royal Commission, product safety and challenges around data and artificial intelligence. Each session will also take a look at strategies to deliver better outcomes for consumers with a particular focus on disadvantaged and vulnerable consumers.

Save the date invitations will be sent by Friday 30 November 2018.


2019 National Consumer Congress program ( PDF 467.94 KB )


If you have any questions, please email