National Consumer Congress 2014

The 2014 National Consumer Congress was held on Thursday 13 March 2014 at the Grace Hotel in Sydney.

Keynote addresses were given by Rod Sims, ACCC Chair, the Hon Bruce Billson MP, Minister for Small Business, Alan Kirkland, Chief Executive Officer, CHOICE and Dr Rebecca Giblin, Researcher, Monash University and co-host of ABC ‘Drive’ Geek Club radio.

Theme

Consumer rights in the digital age

A timely look at consumers in the digital economy given the increasing number of Australians shopping online. Topics included convergence and consumers, the commoditisation of consumer data, and empowering consumers to shop smart online.

Program

Consumer rights in the digital age: empowering consumers to shop smart online ( PDF 78.6 KB | DOCX 25.69 KB )

More information

Empowering consumers in the digital age - speech