The ACCC and AER Corporate Plan sets out the agency's key strategies, performance measures and capabilities to support our core purposes for the next 4 years.
The Compliance and Enforcement Policy sets our principles to achieve compliance with the law, and outlines our enforcement powers, functions, priorities, strategies and regime.
This sets out our principles for prioritising and addressing product safety risks. Each year, we identify priorities to minimise the risks from unsafe consumer goods.
Diversity and inclusion strategy
The ACCC is committed to creating a diverse and inclusive culture that drives performance, innovation and productivity, where our people feel supported and valued. The ACCC and AER Diversity and Inclusion Strategy incorporates the ACCC and AER Disability Action Plan and Reconciliation Action Plan.
Disability Action Plan
The ACCC/AER supports staff with both mental and physical disabilities to develop and contribute to their full potential in an environment of inclusion and respect.
Reconciliation Action Plan
This Reconciliation Action Plan (RAP) sets out the ACCC and AER’s commitment to achieving a vision for reconciliation, through our activities and personal commitment, to closing gaps in employment and consumer protection between Aboriginal and Torres Strait Islander peoples and other Australians.
Aboriginal and Torres Strait Islander Attraction, Retention and Development Strategy
This strategy is a deliverable under our Reconciliation Action Plan (RAP). The strategy is developed with regard to the APSC Commonwealth Aboriginal and Torres Strait Islander Workforce Strategy to create a more diverse and inclusive Commonwealth public sector with greater representation of Aboriginal and Torres Strait Islander people across all classifications.
The ACCC/AER is committed to the safety and wellbeing of children and young people in connection with our work and with our employees. This policy reflect the ACCC/AER’s commitment to the Commonwealth Child Safe Framework and the practical application across the agency.
- Child safety policy ( PDF 378.14 KB )
- Annual child safety statement of compliance 2022 ( PDF 105.89 KB )
ACCC budget statements are held on the Treasury and Commonwealth Budget websites.
ACCC - Statement of expectations ( PDF 130.38 KB | DOCX 29.87 KB ) outlines the Government’s expectations about the role and responsibilities of the ACCC, its relationship with the Government, issues of transparency and accountability and operational matters.
This Statement of Intent responds to the Minister’s Statement of Expectations for the ACCC about our work in telecommunications.
- ACCC - Statement of intent - Telecommunications ( PDF 217.58 KB )
- ACCC - Statement of expectations - Telecommunications ( PDF 287.22 KB )
The Service Charter sets out the standards of service the public can expect from us and the steps if these standards are not met.