The ACCC has commenced proceedings in the Federal Court against Microsoft Australia and its US-based parent company Microsoft Corporation for allegedly misleading approximately 2.7 million Australian customers when communicating subscription options and price increases, after it integrated its AI assistant, Copilot, into Microsoft 365 plans.
We are pleased to announce the appointment of our new Commissioner, Dr Ian Oppermann. Ian is a respected thought leader in the digital economy. He has more than 30 years’ experience in the information and communication technology sector and deep knowledge of data, broadband enabled services and technology.
Our latest report on domestic airline competition found high passenger levels in October 2025 put extra pressure on seating capacity and pushed up airfares. Domestic airlines carried over 5.5 million domestic passengers in October.
Google Asia Pacific has been ordered by the Federal Court to pay $55 million in penalties for engaging in anti-competitive conduct when it reached understandings with Telstra and Optus about pre-installing Google Search on Android mobile phones.
We've published a recall notice over children’s sand products that may contain asbestos and were sold at various retailers including Officeworks.
The sand is brightly coloured and designed for children to play with and for educational purposes.
“We prioritise the issues impacting the Australian economy, consumers and businesses in Australia.”
Our priorities
A new mandatory merger control regime for notifying and assessing acquisitions comes into effect from 1 January 2026. A voluntary period started on 1 July 2025.
The new regime is designed to strengthen Australia’s merger control and provide more certainty and transparency.
Businesses can charge a surcharge for paying by card, but the surcharge must not be more than what it costs the business to process that payment type.
Business must make sure their customers know about any card payment surcharges upfront.
Consumers are now, more than ever, making purchasing decisions on environmental grounds.
We'll be investigating a number of businesses for making potentially false or misleading environmental claims.
Work on some of the biggest issues facing consumers and businesses.
Join our team of smart and dedicated people from all walks of life to collaborate on meaningful matters and make a significant and lasting impact for all of Australia.
Related sites
Find recalled products, safety information about different products, and report unsafe products.
Find out how to recognise, avoid and report scams.
Find out about the Consumer Data Right, which gives you the right to share your data between service providers of your choosing.