Our latest Domestic Airline Competition in Australia report shows improved conditions for consumers over the first half of 2024.
However, it cautions domestic airline competition may be under pressure on routes between metropolitan cities.
We won't oppose the acquisition of Credit Data Solutions Pty Ltd (illion) by Experian Australia Credit Services Pty Ltd (Experian).
Experian and illion both supply consumer credit reporting services in Australia.
ACCC Chair Gina Cass-Gottlieb has welcomed the appointment of Dr Philip Williams AM as a Commissioner, proposed by Treasurer Dr Jim Chalmers in April.
Dr Williams has been appointed for a 5-year term at the ACCC, starting from 27 June 2024.
Consumers have the right to expect certain things when they buy a product or service. In consumer law, these basic rights are called consumer guarantees. Find out more about your consumer guarantee rights.
We have started proceedings in the Federal Court against The Good Guys Discount Warehouses, for allegedly making false or misleading representations about their store credit and ‘StoreCash’ promotions.
“We prioritise the issues impacting the Australian economy, consumers and businesses in Australia.”
Our priorities
Changes to the law on unfair contract terms in consumer and small business contracts came into effect in November 2023.
We are working to help consumers and business understand the law around unfair contract terms and what the changes mean.
Consumers are now, more than ever, making purchasing decisions on environmental grounds.
We'll be investigating a number of businesses for making potentially false or misleading environmental claims.
The expansion of digital platforms in Australia has brought benefits, but also created risks and harms that our current consumer and competition laws are not always able to address. We're examining these issues as part of inquiries we conduct and law enforcement cases.
Work on some of the biggest issues facing consumers and businesses.
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Related sites
Find recalled products, safety information about different products, and report unsafe products.
Find out how to recognise, avoid and report scams.
Find out about the Consumer Data Right, which gives you the right to share your data between service providers of your choosing.