Public hearings to help gain a more complete understanding of the key issues in the retail grocer sector and its associated supply chains started on 7 November and will finish on 22 November.
We will hear from senior executives from Aldi, Coles, Metcash, Woolworths, and other stakeholders. The hearings are being livestreamed.
We have commenced separate proceedings in the Federal Court against Woolworths and Coles supermarkets for allegedly breaching the Australian Consumer Law by misleading consumers through discount pricing claims on hundreds of common supermarket products.
Our latest Domestic Airline Competition in Australia report shows improved conditions for consumers over the first half of 2024.
However, it cautions domestic airline competition may be under pressure on routes between metropolitan cities.
Consumers have the right to expect certain things when they buy a product or service. In consumer law, these basic rights are called consumer guarantees. Find out more about your consumer guarantee rights.
Qantas has been ordered by the Federal Court to pay $100 million in penalties for misleading consumers in a case brought by the ACCC.
These penalties were imposed after Qantas admitted that it had contravened the Australian Consumer Law.
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Changes to the law on unfair contract terms in consumer and small business contracts came into effect in November 2023.
We are working to help consumers and business understand the law around unfair contract terms and what the changes mean.
Consumers are now, more than ever, making purchasing decisions on environmental grounds.
We'll be investigating a number of businesses for making potentially false or misleading environmental claims.
The expansion of digital platforms in Australia has brought benefits, but also created risks and harms that our current consumer and competition laws are not always able to address. We're examining these issues as part of inquiries we conduct and law enforcement cases.
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