Top 5 publications

These publications are five of the most popular in each of the key areas of consumers, business and regulated infrastructure.

Consumers

In this booklet you will find answers to some of the questions most commonly asked by consumers.
9 Oct 2013
Eight simple rules you can use to find out when it is time to use your rights.
2 Feb 2012
The little black book of scams highlights a variety of popular scams that regularly target Australian consumers and small business
31 May 2013
The Keeping Baby Safe Booklet provides some easy steps you can take to ensure your baby remains safe in your home.
18 Jun 2013
When you buy goods and services from a door to door sales agent, you have rights under law.
17 Aug 2012

Business

Honest advertising and selling practices benefit small businesses and consumers alike. Enterprising small businesses should be able to prosper on the merit of their products or services without fearing that competitors will gain an unfair competitive advantage from dishonest representations.
17 Apr 2014
This publication aims to help small businesses understand their rights and obligations under the Competition and Consumer Act and the Australian Consumer Law.
27 Sep 2012
The checklist is designed to help businesses become aware of their rights and obligations when it comes to dealing with consumers and how to comply with their obligations under the ACL.
2 Aug 2016
This fact sheet provides information to help you protect yourself and your business by being aware of the common scams targeting small businesses.
24 Jun 2013
A twice-yearly report providing a summary of the ACCC’s work and activities amongst the small business sector.
26 Jul 2016

Regulated infrastructure

Provides information and updates about international (focusing on the OECD) and Australian regulatory developments and decisions.
26 Nov 2015
A quarterly publication of the Utility Regulators Forum.
23 Jun 2016
The ACCC is required to provide a report on telecommunications to the minister annually. The report produced is made up of two reports Telecommunications competitive safeguards and Changes in the prices paid for telecommunications services in Australia.
19 Apr 2016
An annual report provided to the minister on water issues. The report provides information on regulated water charges, transformation arrangements, termination of network access, compliance with the Commonwealth Water Market and Water Charge Rules, and related issues.
6 Jun 2016
The results of the ACCC's monitoring of prices, financial performance and quality of service at Australian airports are published in the following reports.
23 Mar 2016

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