Publications

We publish a range of brochures, fact sheets, reports, consultation papers, research findings and other publications for consumers, businesses, regulated industries and other stakeholders.

 

 

A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.
22 Apr 2016
The Product safety guide covers the new national product safety regime.
22 Apr 2016

The ACCC Inquiry into the competitiveness of wholesale gas prices in eastern and southern Australia released its report on 22 April 2016.

The report makes a number of recommendations that the COAG Energy Council and state and territory governments can consider to alleviate gas market issues, particularly for industrial customers. These include:

22 Apr 2016
A guide for businesses and legal practitioners.
22 Apr 2016
This guide covers misleading or deceptive conduct, unconscionable conduct, false or misleading representations and related offences, information standards and country of origin representations.
22 Apr 2016
Covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.
22 Apr 2016
The ACCC is required to provide a report on telecommunications to the minister annually. The report produced is made up of two reports Telecommunications competitive safeguards and Changes in the prices paid for telecommunications services in Australia.
19 Apr 2016
ACCCount is a quarterly report of the Australian Competition and Consumer Commission's activities.
18 Apr 2016

Telstra’s Structural Separation Undertaking and migration plan, accepted by the ACCC in February 2012, specify Telstra’s commitments to progressively migrate its fixed line voice and broadband customers onto the wholesale-only National Broadband Network (NBN) and promote equivalence and transparency during the transition period.

15 Apr 2016
A quarterly publication of the Utility Regulators Forum.
5 Apr 2016