The following videos help to explain your consumer rights in an easy to understand way.

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The Cut Off

Bought something that doesn’t do what it should? Don't lose your head, use your consumer rights.

Internet shopping explained: in memes!

We explain how to be a smart shopper online with the help of a few of your favourite memes.

Thanks, but no thanks

Know your rights when a sales person comes knocking.

 

 

Do you know your consumer rights?

You don’t need to be an expert to understand consumer guarantees. The Checkout team has created a light-hearted video that explains your rights in plain English. Check it out!

Rod Sims: If I could say one thing

ACCC Chairman Rod Sims talks consumer rights on The Checkout.

More information

ACCC videos - Youtube
Video transcripts
The Checkout ABCTV videos